Caroline Horne Suffolk Photography Privacy Policy

 

Due to a change in regulations it’s important that we now let you know how we handle your data, so for those of you interested, here’s our current Privacy Policy which sets out how we (Caroline Horne Suffolk Photography) use and protect any information that you give us when you use this website.

 

Caroline Horne Suffolk Photography is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

Caroline Horne Suffolk Photography may need to change this policy from time to time and will update this page here if we do. You should therefore check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20th April 2018.

 

WHAT WE COLLECT WHEN YOU FILL IN OUR CONTACT FORM OR E-MAIL US:

 

We may collect the following information:

• Your name

• Contact information including any email address or phone numbers you provide

• Your address (if you give us this)

• The date of your wedding or other photographic shoot

 

If you go on to book us, and most of this bit relates more to wedding photography,  we will take the following additional information from you which will ensure your photographic shoot will run smoothly:

 

• Names, addresses and contact numbers for any venues or locations you may be using for your wedding (or in the case of a portrait session, where this will be taking place)

• First names of your key attendants at a wedding (Bridal Party, Parents, Siblings and Grandparents). In the case of a Portrait Session I will need first names of all of those being photographed

• A photo of the two of you for our internal records (for weddings only)

• The Date of your Wedding/Portrait Session

• Contact information including any email address or phone numbers you provide

• Any additional other supplier details (in the case of a wedding) who you may want us to share your photos with as set out in your contract

 

WHAT WE DO WITH THE INFORMATION WE GATHER

 

We require this information to understand your needs and to provide you with the best photography service possible. We may use the information you have provided for:

• Internal record keeping.

• To improve our products and services.

• We may periodically send you emails to check how your plans are coming along and to arrange meetings and phone calls to go over your details using the email address you have provided. 

• At Caroline Horne Suffolk Photography we do not send mail shots about products or services which do not relate to you. You will rarely hear from us. 

 

SECURITY

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We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

HOW WE USE COOKIES

 

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

LINKS TO OTHER WEBSITES

 

Our website does contain links to other wedding suppliers and their websites which we feel may be of interest to you. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

 

USE OF PHOTOGRAPHS THAT WE HAVE TAKEN AT YOUR WEDDING/COMMERCIAL/LIFESTYLE SESSION

 

Further details on this will be on the Terms and Conditions which you will have signed when you booked with us and are as follows:

Caroline Horne Suffolk Photography may display any photographs which they have taken (covered by your contract) in their portfolio, literature, exhibitions, competitions, or advertising. This also includes the display of the photographs on the internet on Caroline Horne Suffolk Photography’s website, blog and social media platforms, i.e. Instagram, Facebook, Linkedin etc. When you agree to the images being online you fully understand that these may also appear elsewhere on the internet through people liking the images and that where the images appear is not in the photographers complete control.

You have the option to opt out of your images appearing online in your contract or by contacting us.

Images are stored on an external usb storage system for a maximum of two years. We will contact you three months prior to inform you of your backup deadline. 

Your images will not be given to anyone but you without your prior permission.

 

 

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information by letting us know what you are not happy with and we will remove your details immediately.

If you do fill in the Contact Form we will never sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please send an email to info@carolinehornesuffolkphotography.com

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

 

ADDITIONAL INFORMATION

 If you are unsure of any information on here and would like further clarification please let us know and we’ll try our best to answer any questions you may have with regards to this.